Customer Service Representative

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Posted 1 year ago

Specific Skills

  • Address customers’ complaints or concerns
  • Access and process information
  • Sell merchandise
  • Receive payments
  • Maintain records and statistics
  • Issue receipts and other forms
  • Explain the type and cost of services offered
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Answer inquiries and provide information to customers
  • Perform general office duties
  • Receive and log complaints

Security and Safety

  • Basic security clearance

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail

Work Location Information

  • Urban area

Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality
  • Other Languages
    • Hebrew( Required)
    • Somali(Required)
  • Business Equipment and Computer Applications
    • MS Excel
    • MS Windows
    • MS Word
    • Internet
    • MS Outlook

Apply Online

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